<%@page contentType="text/html" language="java" import="com.compuvest.web.*" pageEncoding="UTF-8"%>
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">

<%@ taglib uri="/WEB-INF/tld/head.tld" prefix="head" %>
<%@ taglib uri="/WEB-INF/tld/bottom.tld" prefix="bottom" %>

<jsp:useBean id="sb" class="MySQL" scope="application"/>
<jsp:useBean id="basket" class="Basket" scope="session"/>
<html>
<%@include file="/incl/head.html" %>

<body onload="sw();">

<table style='height:100%;'>

<tr valign=top height=84>
 <td colspan=3>

<head:show />

 </td>
</tr>

<tr valign=top>

 <td style="width:180px;">
<%@include file="incl/menu.jsp" %>
 </td>

 <td  style='padding-left:16px;'>

<div class=cstitle>
Most common questions and concerns BEFORE ordering<br/><br/>
Shipping and Tracking
</div><br/>

<div class=xd><a class=xbt name=t1 href="#t1" onclick="sha('a6');"><b style='color:blue;'>&#8226;</b> I need to know the shipping cost before placing the order</a></div>
<div id=a6 style="display:none;">
<fieldset>
 <div class=cadr3><b>You will know exactly how much the shipping will cost before placing the order.</b> In order
  to calculate the shipping cost before placing an order, add an item to the shopping cart, then click on "View Cart."
  From there you can either continue to the checkout or use the shipping calculator. To use the <b>shipping calculator</b>,
  choose the country of destination, enter the zip or postal code, and press the "Update" button. You will see <b>the list
  of all available shipping methods and rates</b> for the code you have entered.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t2 href="#t2" onclick="sha('a2');"><b style='color:blue;'>&#8226;</b> What are the shipping options and cut off times?</a></div>
<div id=a2 style="display:none;">
<fieldset>
 <div class=cadr3>We ship our products from our warehouses in the United States, using <b>FedEx</b> as our main delivery
  carrier. <b>USPS</b> or <b>FedEx</b> is used primarily for military APO and FPO addresses. We ship 98% of our daily orders on the same
  day. <font color=#bb0000>However we do not offer the Same Day Delivery</font>. Here are the shipping services offered:
  <ol style="list-style-type:upper-alpha;">
  <li/><b>Next day</b> - cut off time 2 P.M. Pacific Time:
  <ol>
    <li/>Next Day Air (Guaranteed by 10:30 am)
    <li/>Next Day Air Early A.M.(Guaranteed by 8:30 am), if available in your area.
    <li/>Next Day Air Saver (Guaranteed by the end of the day)
    <li/>Saturday delivery by noon, if available in your area (for orders shipped on Friday specifically for Saturday delivery)
  </ol>
  <li/><b>Second day air</b> - cut off time 2 P.M. Pacific Time
  <ol>
    <li/>Second Day Air (Guaranteed by the end of the second business day)
    <li/>Second Day Air A.M. (Guaranteed by noon of the second business day)
   </ol>
   <li/><b>3-day select</b> (Guaranteed within 3 business days) - cut off time 2 P.M. Pacific Time
   <li/><b>Ground</b> - cut off time 4.30 P.M. Pacific Time. Please note that Ground residential delivery is not guaranteed
    within a certain time frame.
   </ol>
   <b>If you need the product to be shipped later than specified cut-off times, please contact CompuVest customer service
   for special arrangments.</b><br/><br/>
   We do not ship on Saturdays, Sundays and all major holidays. You can determine the cost of your shipment either in
   "Check Out" process or by using CompuVest shipping calculator. The system will automatically calculate cost of delivery
   based on the method of delivery, weight of the product, destination state and a cost of insurance. We will contact you
   if the actual price differs. If you need a different type of delivery, not listed above, please call us to make special
   arrangements.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t3 href="#t3" onclick="sha('a3');"><b style='color:blue;'>&#8226;</b> Will everything that I ordered ship together?</a></div>
<div id=a3 style="display:none;">
<fieldset>
 <div class=cadr3>Not necessarily. In order to provide the fastest (on time) service we may ship products from different
   warehouses. Sometimes the products are available in one location, and not another. We try to coordinate the shipments so
   that our customers get everything on time. There is no effect on customer's shipping charges. This is a part of our
   customer satisfaction program.<br/><br/>
   If, for some reason, you need separate orders to be combined, or need all items shipped together, please email our
   <a href="mailto:orderproblem@compuvest.com?subject=Need all items shipped together&body=Dear CompuVest, please help.%0d%0aMy Order Confirmation Number (if available):%0d%0aProblem Description:%0d " style="text-decoration:none;color:blue;">Customer Service</a>.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t4 href="#t4" onclick="sha('a4');"><b style='color:blue;'>&#8226;</b> Can I pick up my order?</a></div>
<div id=a4 style="display:none;">
<fieldset>
 <div class=cadr3>Unfortunately, we are not able to provide this service at this time. This option is only available
   for local contracted companies. All other orders must be shipped from the warehouse.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t5 href="#t5" onclick="sha('a5');"><b style='color:blue;'>&#8226;</b> Do you ship internationally?</a></div>
<div id=a5 style="display:none;">
<fieldset>
 <div class=cadr3>Yes. Compuvest is proud to serve customers from around the world and welcomes international orders.
  Please visit the <a href="<%= application.getInitParameter("info") + "International.jsp" %>">International Customers section</a>
  for more details.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t6 href="#t6" onclick="sha('a7');"><b style='color:blue;'>&#8226;</b> Do you ship to military APO?</a></div>
<div id=a7 style="display:none;">
<fieldset>
 <div class="cadr3">Military orders can ONLY be shipped via US Mail (USPS). Even if you choose another shipping option
  when placing an order, it will be shipped via USPS.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t7 href="#t7" onclick="sha('a8');"><b style='color:blue;'>&#8226;</b> How do I track the package?</a></div>
<div id=a8 style="display:none;">
<fieldset>
 <div class=cadr3>After the order is shipped tracking information will be uploaded to the
  <a href="<%= application.getInitParameter("http") + "TrackingForm.jsp" %>" style="text-decoration:none;color:blue;">Order Tracking</a>
  page within one business day. A customer must call the carrier with the tracking number to determine the location of
  a package. Once the carrier has picked up the package, travel time is out of our control. If you suspect the package
  was lost or delivered to the wrong address, please read
  <a href="<%= application.getInitParameter("info") + "Tracking.jsp#a6" %>" style="text-decoration:none;color:blue;">"I am missing part of my order"</a>
  section to fill out a special form.
 </div>
</fieldset><br/><br/>
</div>

<div class=cstitle>Payment</div><br/>

<div class=xd><a class=xbt name=t8 href="#t8" onclick="sha('b1');"><b style='color:blue;'>&#8226;</b> What are the payment options for orders shipped to US?</a></div>
<div id=b1 style="display:none;">
<fieldset>
 <div class=cadr3>For orders shipped to US we accept major credit cards (Visa, Master Card, Discover and American
    Express). We also accept COD, bank wire transfer, and Western Union. For information on how to make a payment correctly
    please visit the
    <a href='<%= application.getInitParameter("info") + "Payment.jsp" %>' style="text-decoration:none;color:blue;">Payments section</a>
    of CompuVest web site.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t9 href="#t9" onclick="sha('b2');"><b style='color:blue;'>&#8226;</b> What are the payment options for international customers?</a></div>
<div id=b2 style="display:none;">
<fieldset>
  <div class=cadr3>For orders shipped outside of US we accept payments made by American Express credit card, bank wire
    transfer or Western Union. For information on how to make a payment correctly please visit the
    <a href='<%= application.getInitParameter("info") + "Payment.jsp" %>' style="text-decoration:none;color:blue;">Payments section</a>
    of CompuVest web site.
  </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t10 href="#t10" onclick="sha('b3');"><b style='color:blue;'>&#8226;</b> Government, Educational or Corporate qualify terms.</a></div>
<div id=b3 style="display:none;">
<fieldset>
  <div class=cadr3><br/>
    &nbsp;&nbsp;&nbsp;&nbsp;CompuVest is proud to serve Government, Educational and Corporate organizations.
    We accept purchase orders and offer special pricing and payment arrangements for large orders.<br/><br/>
    &nbsp;&nbsp;&nbsp;&nbsp;Typically we offer Net 30 terms for Government, Educational, and Corporate
    clients. In order to process your PO we must receive a copy of the PO signed by the purchasing agent of your
    organization. The PO must clearly indicate billing and shipping addresses, contact phone and fax numbers. Corporate
    clients must supply us with bank and trade references, along with the Dun & Bradstreet number. Corporate orders are
    subject to credit approval. All sales and return policies apply to all CompuVest customers.<br/><br/>
    &nbsp;&nbsp;&nbsp;&nbsp;In order to enter correct pricing and shipping information on the PO, you can
    can either call us to verify prices and shipping charges, or simply print out the order in the check out process with
    exact prices and shipping charges.	To expedite processing of the order we strongly recommend faxing it to:
    <b>425.251.5000</b> For any questions regarding
    Government, Education and Corporate POs please contact:<br/><br/>
    <center>
    <fieldset style="width:45%">
     <div class=cadr>
      <div style="font-size:12pt;">Sarah Huff</div>
      Phone: 425-738-4091 ext. 112<br/>
      Fax: 425.251.5000<br/>
      Email: <a href="mailto:sarah@compuvest.com">sarah@compuvest.com</a><br/>
	  MSN:  <a href="mailto:sarahhuff83@yahoo.com">sarahhuff83@yahoo.com</a><br/>
	  YAHOO:  <a href="mailto:sarahhuff83@yahoo.com">sarahhuff83@yahoo.com</a><br/>
      AIM:  <a href="mailto:sarahcompu@aim.com">sarahcompu@aim.com</a><br/>
      <b>Mail Hard Copy of POs to:</b><br/>
      CompuVest Corp., 3600 Lind Ave SW Suite 130, Renton, WA 98057, USA<br/>
      <br/>
      CompuVest GSA Scheduler Contract Number: <br/><span style="color:#bb0000;">GS-35F-0097M</span>
     </div>
    </fieldset><br/><br/>
    </center>
 </div>
</fieldset><br/><br/>
</div>

<div class=cstitle>Ordering</div><br/>

<div class=xd><a class=xbt name=t11 href="#t11" onclick="sha('c1');"><b style='color:blue;'>&#8226;</b> I need more product information</a></div>
<div id=c1 style="display:none;">
<fieldset>
 <div class=cadr3>All information we have is on our web site. We do not provide technical support or assistance.
    If you need more information about the product we recommend searching the Internet. You can click
    <a href='<%= application.getInitParameter("info") + "Manufactures.jsp" %>' style="text-decoration:none;color:blue;">here</a>
    to go to the list of manufacturers.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t80 href="#t80" onclick="sha('c2');"><b style="color:blue;">&#8226;</b>&nbsp;What does OEM, Bulk, Refurbished, Extra Life... mean?</a></div>
<div id=c2 style="display:none;">

<%@include file="incl/ProductConditions.jsp" %>

</div>

<div class=xd><a class=xbt name=t24 href=#t24 onclick="sha('c14');"><b style="color:blue;">&#8226;</b> What does Eco-Stor&#8482; condition mean?</a></div>
<div id='c14' style="display:none;">

<%@include file="incl/Echo-Store.jsp" %>

</div>

<div class=xd><a class=xbt name=t13 href="#t13" onclick="sha('c3');"><b style='color:blue;'>&#8226;</b> Will Compuvest sell my personal information?</a></div>
<div id=c3 style="display:none;">
<fieldset>
 <div class=cadr3><br/>
 <center>
    <div style="width:70%;color:#bb0000;padding:5px 5px;border:1px solid red;">CompuVest Corp. is Not
     Selling or Sharing Customer's Information to a Third Party in any form!
    </div><br/>
    If you need more information please read CompuVest privacy policy in the
    <a href='<%= application.getInitParameter("info") + "Policies.jsp" %>' style="text-decoration:none;color:blue;">Policies</a> section
  </center>
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t14 href="#t14" onclick="sha('c4');"><b style='color:blue;'>&#8226;</b> What is the order acceptance policy?</a></div>
<div id=c4 style="display:none;">
<fieldset>
 <div class=cadr3>Your submission of an order and/or receipt of an order confirmation, automated or otherwise, does not
    signify our acceptance of such order. CompuVest reserves the right to cancel any order that we deem necessary, at our
    sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve
    the right to require additional information from you before accepting or processing any order.<br/><br/>
    <b><i>Price changes, Errors, and Omissions:</i></b><br/>
    In the event that an incorrect price is listed due to typographical, informational, technical or other error,
    CompuVest shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders
    placed for that product with incorrectly listed price. CompuVest reserves the right to honor or refuse prices within
    two days from the time of purchase. CompuVest reserves the right to make adjustments due to errors, changing market
    conditions, product discontinuation or typographical errors in advertisements.<br/><br/>
    CompuVest always strives to make sure that the information presented online is accurate.<br/><br/>
    If you need more information please read CompuVest policies in the
    <a href='<%= application.getInitParameter("info") + "Policies.jsp" %>' style="text-decoration:none;color:blue;">Policies</a> section.
 </div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t15 href="#t15" onclick="sha('c5');"><b style='color:blue;'>&#8226;</b> What is the return policy?</a></div>
<div id=c5 style="display:none;">
<fieldset>
<div class=cadr3><br/>
 <b>Return Policy</b>
 <div class=pr2 align=justify>
  <ol>
  <li/>Customer cannot return any product without the return authorization.
  <li/>Effective April 10, AMD CPUs have 2 months functional warranty, Intel - 5 months (see description of the item for
   detail). All discontinued CPUs of the above mentioned brands have 14 days functional warranty from the date of the
   invoice. All other items carry 1- year warranty unless the advertisement/ description on the sale invoice states
   otherwise. All returns must be received by our RMA Department before the last day of the expiration of the warranty.
  <li/>The warranty of any item begins from the date of the invoice. The warranty comes from Compuvest unless the item
   description specifies the manufacturer's warranty.
  <li/>SHIPPING CHARGES ARE NOT REFUNDABLE!
  <li/>Restocking fee for either non-defective, unused or unopened items returned within two weeks is 15%. After two
   weeks defective items will be replaced, and not refunded. Shipping charges are non-refundable.
  <li/>No cash refund for all items returned after 14 days from the date of invoice. Store credit is available at
   current sale price of the returned product. Refund cannot be greater then the  original item's price.
  <li/>All refused packages will be accepted back in stock, and credit will be processed within 1 business day for the
   merchandise less 15% restocking fee and shipping charge. No exceptions.
  <li/>Compuvest DOES NOT GUARANTEE ANY PRODUCT COMPATIBILITY.
  <li/>Warranty on all Refurbished items is 90 days (unless specified in product description otherwise). Refurbished
   products are fully inspected and restored to their original performance, in accordance to manufacturer's
   specifications. May have some cosmetical blemishes. Contents of refurbished product package may vary from contents
   listing on retail box.
  <li/>Prices cannot be negotiated after order submission. Order cannot be canceled after it was shipped.
  <li/>Prices are good within two days from the date of purchase.
  <li/>Compuvest reserves a right to make a decision, based on test results, whether to send a replacement, repair the
   product (by sending it to manufacturer), or process the refund.
  <li/>Compuvest will not accept products for return that have been physically damaged, burned, abused, misused,
   neglected, repaired or modified. All other items carry 1- year warranty effective as of invoice date. For other
   products found to be abused, mishandled, or altered, all warranty will be voided.
  <li/>Compuvest takes no responsibility for the installation of the product and incorrect operation of your system.
   We will not be liable for any system, component, or peripheral including, but not limited to, mechanical or
   electronic damage, lost time, lost wage, lost revenue, or any other damage arising out of the use of, or inability
   to use our products.
  <li/>No warranty for any returned items with its serial number or warranty sticker removed by customer.
  <li/>Any opened software will not be accepted under any circumstances.
  <li/>All Compuvest suppliers provide excellent warranties and they should be contacted directly using the phone number
   on the product literature. For additional information, take a look at the "Manufacturer Tech Support Index".
  <li/>All accessories must be shipped with the returned item, otherwise the return process will be delayed until the
   accessories are received by our RMA department under the same RMA number.
  <li/>Typically returns are processed by RMA department of Compuvest within 2 -3 business days from the receipt of the product.
  <li/>Address correction or rerouting of the package by customer is not allowed, as it is an additional charge from
   the carrier. If the above occurs customer will be billed additional freight fee based on the bill from the carrier.
  <li/>Manufacturer's rebates are not refundable in case of return made after the expiration date. Rebate terms need to
   be obtained from manufacturer directly.<br/>
   White box/bulk items do not have rebates.
  <li/>All packaging is bulk unless it states otherwise or specifies the contents (cables, manuals, software, documentation etc).
  <li/>There is no extended warranty on close out or refurbished items.
  <li/>CompuVest cannot guarantee any cancelation, modification of an order or a shipping method via e-mail, if customer
   was not e-mailed with the e-mail confirmation from CompuVest customer service.
  </ol>
 </div>
 <b>Refurbished, Discounted & Close Out Returns</b>
 <div class=pr2 align=justify>
  <ol>
  <li/>All discontinued CPUs have 14 days functional warranty from the date of the invoice.
  <li/>The warranty of any item begins from the date of the invoice. The warranty comes from Compuvest unless the item
   description specifies the manufacturer's warranty.
  <li/>SHIPPING CHARGES ARE NOT REFUNDABLE!
  <li/>Warranty on all Refurbished items is 90 days (unless specified in product description otherwise). Refurbished
   products are fully inspected and restored to their original performance, in accordance to manufacturer's
   specifications. May have some cosmetical blemishes. Contents of refurbished product package may vary from contents
   listing on retail box.
  <li/>Compuvest will not accept products for return that have been physically damaged, burned, abused, misused,
   neglected, repaired or modified. All other items carry 1- year warranty effective as of invoice date. For other
   products found to be abused, mishandled, or altered, all warranty will be voided.
  <li/>White box/bulk items do not have rebates.
  <li/>All packaging is bulk unless it states otherwise or specifies the contents (cables, manuals, software, documentation etc).
  <li/>There is no extended warranty on close out or refurbished items.
  </ol>
 </div><br/>
 <b>Discrepancy & Shipping damage</b><br/>
 <div class=pr2 align=justify>
  <i>
  <ol>
  <li/>Compuvest is not responsible for providing a specific delivery service to receiver's area if it cannot be provided
   by a designated carrier.
  <li/>We agree to file any damage claim immediately with its designated shipping carrier.
  <li/>Any incorrect or missing item in the shipment, or a damaged package received by Purchaser must be reported to
   our customer service within two business days from the date of receiving  the products.
  <li/>After carrier processes the claim and we receive documentation confirming that the claim is not denied, we can
   proceed with the refund or sending a replacement (carrier may request a damage evaluation of the original package in
   order to proceed with the claim). Purchaser can check the status of the claim by calling either to the carrier and
   providing the tracking number (can be obtained from our web-site) or to CompuVest customer service.
  </ol>
  </i>
 </div>
 <b>Pricing policy</b><br/>
 <div class=pr2>
  <ol>
  <li/>Prices are good within two days from the time of the order.
  <li/>Price are subject to change without notice.
  </ol>
 </div>
</div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t16 href="#t16" onclick="sha('c6');"><b style='color:blue;'>&#8226;</b> How do I cancel or change the order?</a></div>
<div id=c6 style="display:none;">
<fieldset>
<div class=cadr3>
 <div class=pr2 align=justify>We cannot cancel or change the orders that have been shipped. If this is the case, you
 will need to either refuse or return the package, which is subject to restocking fees. If the order has not been
 shipped, we can change it or cancel the order at no additional charge. Please <b> submit an order change/cancellation
 form</b>. You will get an email confirmation once your request is processed.<br/><br/>
 <center>
 <div class=dbbt><a class=bbt href="mailto:orderproblem@compuvest.com?subject=Please change/cancel my order if it has not been shipped already&body=Dear CompuVest, Please change/cancel my order if it has not been shipped already.%0d%0aMy Order Confirmation Number:%0d%0aReason:%0d%0aDescription of the change to the order:%0d%0a">Take me to order change/cancellation from</a></div>
 </center><br/>
 <b>or <a href='<%= application.getInitParameter("info") + "ContactUs.jsp" %>'>call Customer Service</a></b>
 if you do not have acess to email.<br/><br/>
 You may see a credit card charge on your bank statement dated the time of the original order placement.<br/>
 After the order has been cancelled CompuVest will refund the credit card fully. It may take about 2-7 business days
 for the funds to appear on your bank statement.
 </div><br/>
</div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t17 href="#t17" onclick="sha('c7');"><b style='color:blue;'>&#8226;</b> I could not find a product on your web site</a></div>
<div id=c7 style="display:none;">
<fieldset>
<div class=cadr3><br/>
 <b>If you were not able to find the product you were searching for on the CompuVest site, our sales team will be happy
 to locate it for you from our alternative sources. Please fill out this form and press the "Send E-mail" button to
 send your request to CompuVest. We will reply promptly.</b><br/>
 <form method="post" action="mailto:info@compuvest.com?subject=Request for products not found on CompuVest site" name="notfound" enctype="text/plain">

<%@include file="incl/form.jsp" %>

 </form>
</div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t18 href="#t18" onclick="sha('c12');"><b style='color:blue;'>&#8226;</b> I need a volume discount</a></div>
<div id=c12 style="display:none;">
<fieldset>
<div class=cadr3><br/>
 <b>If you need a discount for a large quantity, our sales team will be happy to provide it for you. Please fill out
 this form and press the "Send E-mail" button to send your request to CompuVest. We will reply promptly.</b><br/>
 <form method="post" action="mailto:info@compuvest.com?subject=I need a volume discount" name="volumediscount" enctype="text/plain">

<%@include file="incl/form.jsp" %>

 </form>
</div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t19 href="#t19" onclick="sha('c8');"><b style='color:blue;'>&#8226;</b> I would like to order larger quantity than shows in stock</a></div>
<div id=c8 style="display:none;">
<fieldset>
<div class=cadr3><b>Please fill out this form to request a larger quantity than shows in CompuVest stock. Then press
 the "Send E-mail" button to send your request to CompuVest</b><br/>
 <form method="post" action="mailto:info@compuvest.com?subject=Quantity Quote Request" name="quoterequest" enctype="text/plain">

<%@include file="incl/form.jsp" %>

 </form>
</div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t20 href="#t20" onclick="sha('c9');"><b style='color:blue;'>&#8226;</b> Need technical support?</a></div>
<div id=c9 style="display:none;">
<fieldset>
<div class=cadr3>We do not provide technical support or assistance. If you need help with installation or product
 configuration, we recommend you searching the Internet.
 <a href="<%= application.getInitParameter("info") + "Manufactures.jsp" %>" style="text-decoration:none;color:blue;">Manufacturers links</a>
 page is a good place to start your research.
</div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t21 href="#t21" onclick="sha('c10');"><b style='color:blue;'>&#8226;</b> How does the extended warranty work?</a></div>
<div id=c10 style="display:none;">
<fieldset>
<div class=cadr3 align=justify>
 We cover <b>all new hardware products</b> (except unboxed CPU) with 1-year warranty unless it is
 specified otherwise. An <b>EXTENDED 3-year warranty can be purchased for only 10% of the purchase</b>, just by
 checking the "EXTENDED WARRANTY" box in your shopping basket. <b>New unboxed CPUs normally have 14 days functional
 warranty and can be covered for 1-year with the "EXTENDED WARRANTY."</b><br/><br/>
 <b>What does "EXTENDED WARRANTY" cover?</b><br/>
 Automatic upgrade from 1-year to 3-year warranty on all hardware (except CPUs), unless specified otherwise.<br/>
 Automatic upgrade from 14-days warranty to 1-year on all unboxed CPUs.<br/><br/>
 <b>What does <font color='red'>NOT</font> "EXTENDED WARRANTY" cover?</b><br/>
 Special items with a limited time warranty such as "Close Out" products, refurbished, returned from customers, and used.<br/><br/>
 A Wall Street Journal survey found that the average age of computers in 1998 was 2,2 years, while in
 2002 this number is projected to be 3,3 years. This means that we use our computers 50% longer then we did just 5
 years ago. We hope that this new service will help our customers to increase reliability of the equipment purchased
 from CompuVest.<br/>
</div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t22 href="#t22" onclick="sha('c11');"><b style='color:blue;'>&#8226;</b> Do you ship to military APO?</a></div>
<div id=c11 style="display:none;">
<fieldset>
<div class=cadr3>Military orders can ONLY be shipped via US Mail (USPS). Even if you choose another shipping option
 when placing an order, it can only be shipped via USPS.
</div>
</fieldset><br/><br/>
</div>

<div class=xd><a class=xbt name=t23 href="#t23" onclick="sha('c13');"><b style='color:blue;'>&#8226;</b> Cannot find an answer on this page?</a></div>
<div id=c13 style="display:none;">
<fieldset>
<div class=cadr3>Please help us to make this site better. Email our
 <a href="mailto:info@compuvest.com?subject=I cannot find an answer on CompuVest web site&body=Dear CompuVest, I am not able to find an answer on CompuVest web site, please help.%0d%0aMy Order Confirmation Number (if available):%0d%0aProblem Description:%0d " style="text-decoration:none;color:blue;">Customer Service</a>
 with the question and we will respond to you promptly. If we think the question will help customers like you, we will
 publish the answer on the web site.
</div>
</fieldset><br/><br/>
</div>
<br/>

 </td>

 <td style="width:160px;">&nbsp;</td>

</tr>

<tr height=35>
 <td colspan=3>

<bottom:show />

 </td>
</tr>

</table>

</body>
<%@ include file="../incl/tracking.incl" %>
</html>
